CSCs are the Common Service Centers through out India which is the single window point to provide the Government of Business service to the public in a nominal fee or as a free which controlled by the CSC SPV a company setup by the Government for control and deliver the service to the public. Each and every Panchayat has at least one CSC center. In Kerala The Akshaya E Kendra are the CSCs.

The CSC is setup by  National e-Governance Plan (NeGP), approved by the Government in May 2006, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.

The CSCs would provide high quality and cost-effective service to the public in service related to video, voice and data content and services, in the areas of e-governance, education, health, tele medicine, entertainment as well as other private services. it  offers  e-governance services in rural areas, including application forms, certificates, and utility payments such as electricity, telephone and water bills.In addition to the universe of G2C services, the CSC and a wide variety of content and services that could be offered as listed below:

  • Agriculture Services (Agriculture, Horticulture, Sericulture, Animal Husbandry, Fisheries, Veterinary)
  • Education & Training Services (School, College, Vocational Education, Employment, etc.)
  • Health Services (Telemedicine, Health Check-ups, Medicines)
  • Rural Banking & Insurance Services (Micro-credit, Loans, Insurance)
  • Entertainment Services (Movies, Television)
  • Utility Services (Bill Payments, Online bookings)
  • Commercial Services (DTP, Printing, Internet Browsing, Village level BPO).

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